TANGENT uses dtSearch for Natural Language Query Web Site

For over a decade, TANGENT Design/Communications Inc. has been producing top-level interface designs, front and backend Internet and Intranet development solutions for major corporations. Past clients have included IBM, ATT, and Pratt & Whittney.

TANGENT recently created a business-to-business (B2B) Internet site with a "natural language" search engine for a major health care company with registered users numbering in the millions. TANGENT's concept was to allow users to simply phrase a question as they would normally ask a nurse or physician and retrieve highly relevant links to information throughout the site.



"The speed at which the links were returned was also crucial to the architecture of the search engine," said Michael Hoben, Technical Director for TANGENT. "dtSearch was chosen for its English language query capabilities, extensibility, reliability, speed of sorting through indexes and its relevancy adjustment flexibility. Additionally, as we worked with dtSearch, we found that the documentation was thorough and the technical support staff very knowledgeable."

Added Mr. Hoben: "The result has been a highly efficient search engine that provides the user with appropriate information quickly, while substantially reducing the need to revise a search to access the desired information. dtSearch continues to perform well, demonstrating its reliability and scalability as the site grows."

"All it takes is one look at their own home page, www.tangentdesign.com, to realise that these guys are top-notch at Web design," said the Vice President of Sales of dtSearch Corp. "We are very pleased to be a part of any TANGENT solution."

For more information about TANGENT, including links to some of the sites that they have worked on, please see www.tangentdesign.com, or call TANGENT at (203) 221-1013.